Your First Day as an Admin on WorkUp

Log in with the admin account credentials you were given (or the ones you created during setup). This is the full "command center" — from here you control everything: employees, teams, reports, notifications, and even the system's appearance itself.

A "Team" is the group under which employees will be gathered (e.g., Sales Team, Technical Support Team...). Enter the team name and save it. Don't worry about choosing a leader for it now — we'll come back to this step later after adding employees.

Think of teams as "folders" that organize your employees — every attendance report and dashboard afterward will be categorized by team.

For each new employee, you'll need: full name (in Arabic and English), mobile number or email address (for login), and an initial password (which they can change later from the app). Link them to the team you created in the previous step directly while adding them.

The shift determines "when an employee is considered late or present." Create a shift with a start and end time (e.g., 8:00 AM to 4:00 PM), and set the weekly days off. Link the team (or a specific employee) to this shift.

Without a configured shift, the system won't be able to correctly calculate "is this employee late today?" — this step is essential before any actual attendance recording.

Go back to the team page you created in step 2, and choose one of the employees you added to be the "Team Leader." The team leader automatically gets access to the empma panel (a smaller panel dedicated to team leaders) to manage their team only: approving their requests, distributing tasks, and viewing their attendance reports.

Besides the team leader, you can grant any other employee limited access to the empma panel (for example: viewing only their team's reports, or only their own requests), with precision at the level of each module (reports, attendance, tasks...) and each employee individually.

If you want employees to receive actual notifications on their phones (a new task, request approval...), enter your Firebase or OneSignal keys on the Settings page. This is completely optional — the system works fully without it, just without instant notifications.

WorkUp lets you edit the look of printed attendance reports and payroll statements directly from the browser (no developer needed) — add your company logo, change the colors, rearrange the fields. Try "Live Preview" before final approval.

Every feature in the system (for you and for employees) is documented within a built-in, searchable, bilingual knowledge base. Encourage your team to refer to it as soon as they have a question, instead of asking you directly every time.

Install the mobile app on your phone (or use a test device), log in with one of the accounts you added, and try it yourself: check in, submit a trial leave request, check the tasks. This reveals any setup issues before a real employee encounters them.